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About the Business
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Andy A.
We still believe in old style recipes that have been around for centuries. Our menu of authentic Mexican food consists of everything from meaty tacos to sizzling fajitas, as well as an extensive vegetarian menu. Our famous margaritas are one of the many drink options we offer.
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- Meg L.Southbury, CT01Apr 6, 2024
I'm so thankful for Panchos' incredible customer service! I accidentally ordered online from the Middlebury Panchos instead of Southbury. When I got to Southbury and realized what happened, they called Middlebury for me, and then re-did and rushed my to go order, even though it was my mistake. They had nice music playing while we waited briefly. My meal was excellent and so plentiful that I have leftovers for tomorrow. And you can't beat the to go margaritas!
Helpful 0Thanks 0Love this 0Oh no 0 - Ashley B.Hartford, CT01Mar 15, 2024
I went to a baby shower here and it was wonderful! The staff were incredibly nice and attentive; the food was great and the set-up was perfect! We all were able to socialize and sit in one room and food was in the adjacent smaller room. It was well-organized and I had a great time
Helpful 0Thanks 0Love this 0Oh no 0 - Jeffrey B.Woodbury, CT12341Mar 4, 2024
Stopped by later this afternoon, my wife and I sat at the bar for an early bite to eat and a drink.
My wife chose traditional enchiladas and I just felt like a burger.
Drinks were great, food was excellent along with the service. Andy the Owner came to check on us and actually made our drinks and took our order.
Needless to say we had another fantastic meal at Ponchos.
My Angus burger was Fantastic and so were the enchiladas.
If you haven't been, stop by and give it a try.Helpful 0Thanks 0Love this 0Oh no 0 - Cary C.Sandy Hook, CT322Mar 8, 2024
Great food but if you order on Grubhub be prepared for your food to come late and missing a few items. Usually they forget the sodas, once they brought the soda without the food. Tonight, they missed our sides of rice and beans.
When they sent the soda without the food the manager just said, "oh the Grubhub driver didn't take the bag with your food". There was no sense of doing the right thing thing for their customer. Just a lack of empathy. I have since learned that direct complaints to the management is not worth it.
This is the 3rd time in a row they messed up. And as they say 3 strikes and you're out. I won't be ordering anything with Grubhub and Senor Panchos ever again.
My advice is if you want to get your food then visit the restaurant firsthand. If you get home delivery than if you are lucky you might get it ...eventually. Or not...Helpful 0Thanks 0Love this 0Oh no 0 - Gabrielle C.Naugatuck, CT3818May 3, 2024
Food was incredible! Endless salsa is a dream. Service was so friendly and attentive. Big papa pancho came over and gave us free salsa to go. Authentic atmosphere . overall great time we will be back.
Helpful 0Thanks 0Love this 0Oh no 0 - Sep 20, 2023
Tried out Senior Pancho's for the first time and enjoyed our experience overall.
Pros:
Good Service - we were seated quickly on a busy night and food came out hot and in a reasonable amount of time
Good Food - chicken chimichanga was my favorite.
Friendly Staff - everyone was nice and friendly, even when we made a mess on our table with the salsa (oopsie)
Excellent Margarita - had the dragonfruit margarita on special, best I've ever had
Good Prices - I was pleasantly surprised with our total bill
Cons:
Very noisy atmosphere - if you're looking for quiet or reasonable noise level, don't go during a busy time
Guacamole not made fresh to order - while the guac was good, it wasn't amazing. I like when they make it right in front of you and you have the option of spice level. This was not the case here.
But overall, a good place to eat. Very family friendly and great value for your money.Helpful 0Thanks 0Love this 0Oh no 0 - Mar 15, 2023Updated review
My wife and I went to Senor Panchos on a Friday night for happy hour (3-6 PM, M-F). I am always looking for a great happy hour and Senor Panchos has it. One of the best in the area IMO. I have to say, it took some investigating to find it too. The happy hour takes place in the bar area. There is, of course, the bar, but there are also tables too. Never fear, if the bar is full, you can sit at one of the tables, enjoy happy hour prices AND get table service! Bonus! There are $3 Tecate beers, $6 and $7 drink specials, $6 wine and $5 seltzers (see pic) and enjoy chips and the best restaurant salsa around for FREE. I ordered the cup
of chili and a chicken burrito and my wife ordered the pork tacos (see pics). Everything was delicious and the service was great. All in, tip included, bill was under $50 total, wow.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Andy A.
Jan 21, 2016
Vinnie,
Thank for revisiting. I'm happy to hear you enjoyed your visit. Please ask for me when you visit us.Jul 12, 2017Previous reviewI was recently contacted by the owner, Andy, who invited me back. He said they had a new chef and wanted me to come back and give Senior Panchos another try. I appreciate restaurant owners and managers that contact me because it shows that they care about their food and customers. My wife and I decided to go for dinner on Friday, 01/15/16. The restaurant was busy and we were seated promptly. Our server came right over, took our drink order and were served chips and salsa. I love Senor Panchos fresh made salsa. We also ordered table side guacamole which was excellent. For dinner, I had the El Jefe dinner and my wife had the enchilada combo platter and both came with rice and refried beans (see pic). Dinner was served hot and in a timely manner. We both enjoyed our dinner, it was delicious and service was excellent throughout. Wow, what a difference from our last visit. I'm happy to say that we'll be back.
My wife and I went to dinner on Monday night 07/10/17. Food was good but service was horrible. Food took forever and service unbearably slow. We asked for water three times during dinner. When we finally got water our dinner was practically finished. Very inconsistent service here.Jan 18, 2016Previous reviewI was recently contacted by the owner, Andy, who invited me back. He said they had a new chef and wanted me to come back and give Senior Panchos another try. I appreciate restaurant owners and managers that contact me because it shows that they care about their food and customers. My wife and I decided to go for dinner on Friday, 01/15/16. The restaurant was busy and we were seated promptly. Our server came right over, took our drink order and were served chips and salsa. I love Senor Panchos fresh made salsa. We also ordered table side guacamole which was excellent. For dinner, I had the El Jefe dinner and my wife had the enchilada combo platter and both came with rice and refried beans (see pic). Dinner was served hot and in a timely manner. We both enjoyed our dinner, it was delicious and service was excellent throughout. Wow, what a difference from our last visit. I'm happy to say that we'll be back.
Mar 18, 2014Previous reviewMy wife and I went to dinner at Senor Panchos on Friday, 03/14/13, with another couple. We usually don't go on a Friday or Saturday night. In fact, I don't think we have ever gone at that time. It was very busy and we waited about 10 minutes for a table. Our waiter came over and took our drink order but that was about the most service we got from him for the night. The drinks took just long enough to where you started thinking, where are the drinks? After we got our drinks, a couple sitting a table away from us got the sizzling fajitas. When the fajitas came out it was sizzling so much that it filled the dining room with smoke. It got so bad we started coughing and had trouble breathing. Not good. In the mean time our waiter was no where to be found. We had to ask another waitress twice, yes, twice, to get our waiter to take our order. Unacceptable. I ordered the blackened chicken fajitas, with no sizzle, and my wife ordered a burrito combo. My fajitas were awful. The chicken was so salty and over seasoned I ended up leaving most of it and forced down the rest because I was so hungry. I didn't bother complaining about it because I would have waited another 15 minutes for my waiter and then another 15 minutes for another meal. The rice was dry and hard, and the vegetables were under cooked and crunchy. Oh yeah, I had to ask for fajitas for my fajitas! My wife's meal was cold. That speaks for itself, blehk! And yes, we had to ask for our check because our waiter was no where to be found. We were fans of Senor Panchos, and have been many times, but they obviously can't handle it when the restaurant is busy. Very disappointing.
Dec 9, 2012Previous reviewMy wife and I went to dinner here on 12/8/12. We have been to Senor Panchos many times and enjoy the food and service most times. On this occasion we had a great dinner. The chips and salsa were delicious as usual and in addition we ordered guacamole which was also good. I had the fajitas which came out quickly on a sizzling platter. I had beef and chicken and it comes with onions, peppers, rice and refried beans. The rice and beans were very tasty and fresh. My wife had chicken tacos which were also served hot and tasted fresh. The service was excellent. We had the manager come to the table to see if everything was alright as well. I really see an effort by Senor Pancho's staff to please the customer which is a rarity these days.
- 249163653May 5, 2023Updated review
This was so yummy and the perfect place for a cinco de Mayo lunch. Our server Christina made it even more special, she was alert, attentive and couldn't have been nicer. Every night was delicious and I love that the guacamole and salsa were obv. made fresh daily. We sat outdoors and it was beautiful!!
Helpful 4Thanks 0Love this 3Oh no 0Oct 5, 2021Previous reviewLove this spot, and I swear the food was even better than I remembered! Great night catching up with the best friend, including great drinks and even better food. Not pictured: the fresh guac, you must order! As a long time regular, I of course will be back!
- 65170747May 19, 2023
Got Senor Pachos takeout for our work lunch and wow was it delicious! The individual over the phone taking our order was very kind and was patient with our large order for the office. I started with the empanadas which were crunchy on the outside and so flavorful on the inside with the meat being cooked to perfection. My main course was the rice bowl which contained spicy rice, which did have a kick but nothing that overwhelmed my taste buds from the other incredible flavors inside of the bowl. It included black beans, greens, pico de gallo, and sour cream, and I added grilled chicken for my protein. The ingredients tasted so fresh - I mean look at that avocado glowing! The portions were pretty generous too - I had leftovers for lunch the next day. I really enjoyed it and definenly went to stop in to eat inside of their restaurant soon!
Helpful 1Thanks 0Love this 0Oh no 0 - Rick D.Wilton, CT026Feb 27, 2024
Wonderful service, great bar, good food... what else would you ask for... oh yes, good tequila selections.
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